Frequently Asked Questions

Have a question? check out our FAQ and you may find the answer.

Size Guides

Need help finding the perfect fit? Select your brand to see detailed sizing information, plus tips to help you choose with confidence.

Book a Fitting


Having a wedding or simply want a perfect fit? Visit our store or book a time with one of our expert team members for a personalised fitting.


Shipping Information

We offer free delivery on orders over $100 and aim to dispatch all orders within 1–3 business days.

Returns & refunds

We want you to be completely satisfied with your purchase. If you’re not happy, our returns and refunds process makes it simple to return items. Find full details on eligibility, timeframes, and how to submit a return so you can shop with confidence.

Store Locator

Want to try it on before you buy, or simply see the quality for yourself? Visit one of our many stores to experience our products firsthand and find your perfect fit.

Contact Us

You can get in touch with us by phone, Monday to Friday, or by email, and we will respond by the next business day.